Lowongan Kerja Posisi Senior Operations Manager (Cebu-Based Only) di Cognizant Technology Solutions Philippines Inc.
DESKRIPSI LOWONGAN KERJA
· Graduate / Post-Graduate of any 4yr course
Should have handled a team of 300+ associates
12+ years relevant experience as a Senior Manage level with a major portion in team leading responsibilities with sound Understanding of the BPO industry processes.
Willingness to work in night shifts, shifting schedule and or weekends if needed.
Must be a very hands-on individual who can roll up his/her sleeves to accomplish the desired results.
Analytical Skills: Ability to use systematic, disciplined and data driven methods that get to root causes and solution identification.
Decision making: Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area
Quality: Demonstrates accuracy and thoroughness and overall quality of work is as per the requirements specified
Teamwork: Gives and welcomes feedback, contributes to building positive team spirit, supports everyone’s efforts to succee
Communication: Clear and good verbal and written communication skills; expresses opinion without hesitation
Ethics: Treats people with respect, keeps commitments and works with integrity
To Lead and Manage Delivery Operations which includes following operations:
· Lead Service delivery
· Improve operating efficiency
· Develop people
· Develop relationship with client counterparts
· Manage contract terms and conditions
· Coordinate and manage assigned capability roles
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Assistant Manager/Manager
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 12 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134
Informasi perusahaan Pemberi Kerja, Cognizant Technology Solutions Philippines Inc.
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Our associates—connected by our global delivery network—are committed to using their strategic insight, technology expertise and deep industry and business process experience to help clients harness the forces shaping the future of work.
As one of the fastest growing companies in the Philippines, our clients continually benefit from our award-winning client-first culture. We deliver a distinctly superior experience to our clients by nurturing strong relationships, continuing our investments in industry-leading processes and building strong local teams and capabilities.
We deliver on our commitments by embodying our six Cultural Values namely Customer Focus, Passion, Collaboration, Integrity, Transparency, and Empowerment.
We are gratified that our passion for building stronger businesses is consistently recognized by independent sources and customers. Recent accolades include:
- Ranked #185 on the Fortune 500 (July 2021)
- Ranked #524 in Forbes Global 2000 (May 2019)
- Named in the list of Financial Times Leading Management Consultant (Jan 2019)
- Ranked #461 in Forbes America’s Best Employers (April 2019)
- Named among World’s Most Admired Companies by Fortune (Jan 2019)
- Ranked #483 in Forbes the Best Employers for Diversity (Jan 2019)
- Ranked #87 in Forbes Top 100 Digital Companies (Sept 2018)
- ICT Awards Best Company of the Year (2018)
- ICT Awards Best Company for Health Innformation Management Services (2018)
- ICT Awards Best C-Suite Team of the Year (2018)
11th Floor Hanston Square Bldg.
No.17 San Miguel Avenue
Ortigas Center, Pasig City
2nd Floor Science Hub Tower 4
No. 110 Campus Avenue, McKinley Hill
Fort Bonifacio, Taguig City
11th Floor Vector 3 Bldg.
Alabang, Muntinlupa City
11th Floor Skyrise 4 Bldg.
Block 2 Lot 4 Cebu IT Park
Lahug, Cebu City
Ground Floor Giga Tower
Bridgetowne, Libis Quezon City
500 Frank W. Burr Blvd.
Teaneck, NJ 07666
USA Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 888 937 3277
1 Kingdom Street
London W2 6BD
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102
Informasi Tambahan Perusahaan Cognizant Technology Solutions Philippines Inc.
Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 10 days
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Medical, Business (e.g. Shirts), Group life insurance, Shifting
Lokasi : Cebu (Cebu City)