Lowongan Kerja Posisi TTEC Sta. Rosa Laguna | Onsite | Financial Customer Service Representative di TTEC Customer Care Management Phils., Inc.
DESKRIPSI LOWONGAN KERJA
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Chat Customer Service Representative at Santa Rosa, Laguna, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Join the award-winning TTEC Philippines team. We’ve been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat or voice services including calls, emails, social media, direct messaging and others. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Completed Senior High School or equivalent
- 6 months or more customer service experience i
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Candidates should be willing to work within Santa Rosa, Laguna
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://mybenefits.ttec.com/phl/ for more information.
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Less than 1 Year Experienced Employee
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 1 year
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134
Informasi perusahaan Pemberi Kerja, TTEC Customer Care Management Phils., Inc.
Who we are (values, mission, purpose)
Bringing smiles is what we do at TTEC… for you and the customer. We’re dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy… our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back.
We’re working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over.
At TTEC, our purpose, vision, mission, and values guide who we are and who we aspire to be, serving as the building blocks for the way we conduct business and build relationships.
Deliver humanity to business.
Leading the world’s most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
We’re guide by the values
- Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
- Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
- Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can’t.
- Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
- Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
- Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.
Diversity and inclusion at TTEC
There’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well…YOU. So, join our team and bring your authentic self to work at TTEC!
Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.
And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!
Informasi Tambahan Perusahaan TTEC Customer Care Management Phils., Inc.
Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 1 day
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Casual (e.g. T-shirts), Shifting Schedules
Lokasi : Laguna (Others)