Lowongan Kerja Posisi IT Support Engineer (Bank Industry) di TRUST RECRUIT PTE. LTD.
DESKRIPSI LOWONGAN KERJA
Key Requirements:
- Provide IT support during major campaigns (Power Shutdown) or peak periods
- Prepare service reporting and helpdesk call record with Servicenow
- Resolve enquiries or/and issues, ensuring proper follow up & case closure.
- Direct unresolved issues to the next level of support personnel.
- Determine the best solution based on the issues and details provided.
- Provide on-site support for hardware and software.
- Perform first level & second level technical support for user’s desktop and laptop over the phone or emails.
- Perform periodic preventive and corrective maintenance, updates to software/hardware (e.g. anti-virus software)
- Deploy and set up hardware, software, and network connectivity of end points.
- Perform diagnostic tests and document results & process to incident resolution.
- Manage & document the inventory of hardware & software deployed.
- Software & hardware troubleshooting, replacement and upgrade when needed.
- Individuals who are PUNCTUAL, RESPONSIBLE, and good COMMUNICATION/INTERPERSONAL skills
- Person with eye for details and proactive problem solver (ability in fast processing)
- Good documentation skills
- Must be independent, proactive, and self-motivated.
Requirements:
- Preferably at least 2 years and above IT desktop support experience in the similar position
- Study at Nitec/Diploma in IT or Computer science related field are in advantage.
- Knowledge in VMware and Windows 10 Environment (preferred)
- Good understanding of computer systems and other tech products.
- Able to commit on weekend/PH for on-site support or standby.
- Good team player and enthusiastic
- Self-initiator on performing tasks
- Resourceful and responsive
HOW TO APPLY:
Interested applicants, please send your latest resume to ref17(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.
- Current salary (breakdown)
- Expected salary
- Notice period
- Reason of leaving
We regret only shortlisted candidates will be notified
.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Junior Executive
Kualifikasi : Computer/Information Technology, IT-Network/Sys/DB Admin
Pengalaman Kerja : 2 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Computer/Information Technology, IT-Network/Sys/DB Admin / 508, 193
Informasi perusahaan Pemberi Kerja, TRUST RECRUIT PTE. LTD.
Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.
Informasi Tambahan Perusahaan TRUST RECRUIT PTE. LTD.
Ukuran Perusahaan : 1 – 50 Employees
Waktu Proses Lamaran : 4 days
Industri : Human Resources Management / Consulting
Tunjangan dan Lain-lain :
Lokasi : East