Lowongan Kerja Posisi Customer Service Associate | Financial Account | Clark di Sutherland
DESKRIPSI LOWONGAN KERJA
Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Service Associate here in Sutherland.
Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
KEY RESPONSIBILITIES
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
MINIMUM QUALIFICATIONS
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
JOB HIGHLIGHTS
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : 1-4 Years Experienced Employee
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 2 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134
Informasi perusahaan Pemberi Kerja, Sutherland
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.
Informasi Tambahan Perusahaan Sutherland
Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 7 days
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Casual (e.g. T-shirts), 24/7 Operations
Lokasi : Pampanga (Angeles City)
