Lowongan Kerja Posisi CSR | Shaw | up to 22k package* | Logistic Account di IBEX Global Solutions (Philippines) Inc.
DESKRIPSI LOWONGAN KERJA
Apply onsite for faster processing and get a chance to experience Le Spa and Spiral Buffet at Sofitel! What are you waiting for? Start ASAP!
Visit us at Shaw IT Center, Nueve De Pebrero cor. Shaw Blvd, Mandaluyong City 12nn-8pm every weekdays
What awaits you at ibex?
- Extensive HMO coverage for you and your dependents
- Non-Taxable Allowance on top of your Basic Salary
- Excellent Program Incentives based on performance
- Group Life Insurance
- 30 Service Incentive Leaves (Paid Time Off)
Job Responsibilities:
- Assist customers who want to pick-up/track and hold their packages
- Assist customers about their missing/misdelivered package(s)
- Assist customers who want to locate their package(s)
- Support and offer delivery notification and online services
- Probe and discover the needs of the customer and recommend the appropriate service using features and benefits
- Adhere to IBEX Customer Service (Order Tracking) Global Philippines company policies and work standards
Qualifications:
- MUST have at least 6 month continuous international BPO experience
- For no call center experience, Candidate must be at least 2 years college (without back subjects) in any field
- With good to excellent english communication skills (speaking and listening)
- Background in handling a multitasking account is highly desired
- Willing to work on a flexible shift schedule
*Terms and conditions apply*
Summary of role requirements:
- Looking for candidates available to work on weekdays, Saturdays and Sundays
- No experience required for this role
- Working rights required for this role
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Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Not Specified
Kualifikasi : Healthcare, Practitioner/Medical Asst
Pengalaman Kerja :
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Healthcare, Practitioner/Medical Asst / 513, 111
Informasi perusahaan Pemberi Kerja, IBEX Global Solutions (Philippines) Inc.
Solutions for Global Business Needs
Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.
Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.
Capitalizing on Our Core Strengths
Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.
At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.
We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:
- INTEGRITY
Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.
- RESPECT
Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.
- TRANSPARENCY
Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.
- EXCELLENCE
Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.
Informasi Tambahan Perusahaan IBEX Global Solutions (Philippines) Inc.
Ukuran Perusahaan : 2001 – 5000 Employees
Waktu Proses Lamaran : 3 days
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Medical, Loans, Casual (e.g. T-shirts), Program Incentives and Allowance
Lokasi : Mandaluyong City
