Lowongan Kerja Posisi Client Success Specialist (ECOMMERCE) – CONCENTRIX SPARK PLACE – URGENT di Concentrix Philippines

DESKRIPSI LOWONGAN KERJA

Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment. #OneBoldFuture

Job Summary: As a Client Success Specialist (Business Development), you will Serve as a Program Analyst with the Main Goal of Driving the Overall Growth of Social Seller(s) in the Marketplace through the Enrollment and Continuous Usage of Seller Affiliate Program(s). You will Collaborate with Business Partner(s) and Seller(s) to Create Communication Plan(s) for Targeted Seller(s) and; Execute Project(s) and Other Initiative(s) around the Social Seller Program to Ensure Roll-Out Readiness, Seller Engagement, and Process Improvement.

Essential Duties and/or Responsibilities:

Drive the Overall Growth of Social Seller(s) in the Marketplace by Pushing for Enrollment(s) and Continuous Usage of the Seller Affiliate Program; Collaborate with Business Partner(s) and Seller(s) to Create Communication Plan(s) for Targeted Seller(s)
Execute Project(s) and Other Initiative(s) around the Social Seller Program; Build Rapport and Coordinate Closely with the Analytics and Affiliates Department(s) to Ensure Readiness with Roll-Out(s), Seller Engagement, and Process Improvement; Develop Clear, Timely, and Accurate Periodic Report(s) that would Help Drive the Continuous Improvement in Processes and Overall Productivity

Minimum Hiring Qualifications:

Minimum 2-4 Year(s) of Experience/Background in Sales, Communications, or Project Management Related Role(s), Customer Care Experience is Required or Related Industry Experience; Proficient with Different Microsoft Office Application(s), Quick and Adaptive to Change and Flexible in an Evolving and Fast-Paced Working Environment (Must be Open and Eager to Learn New Thing(s))
Demonstrates Excellent Communication Skills – Can Communicate Clearly in English or Tagalog to be able to Drive Engagement with Seller(s) (Build Positive Relationship(s) with Business Partner(s), Seller(s), and Other Stakeholder(s))
Strong Analytical Skills with the Ability to Collect, Organize, Analyze, and Disseminate Significant Amount of Information with Attention to Detail and Accuracy – Good Analytical Diagnostic, Troubleshooting, and Visualization Skills for Customer(s)
Good Understanding of the eCommerce ecosystem and Understanding or Experience with Social Media Page(s) will be an Added Advantage

Get Hired and Enjoy the Following:

Day Shift, Business Hour(s), Fixed Weekend(s) Off
Multiple Opportunities for Growth and Development
Get Monthly Incentives Depending on Performance

Work Location: Spark Place, Cubao, Quezon City

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : 1-4 Years Experienced Employee
Kualifikasi : Sales/Marketing, Sales – Corporate
Pengalaman Kerja : 2 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Sales/Marketing, Sales – Corporate / 503, 142

Informasi perusahaan Pemberi Kerja, Concentrix Philippines

Concentrix is a multi-awarded CX (Customer Experience) Solutions Company that prides itself on being FANATICAL towards its clients and staff. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations with the help of our exemplary pool of talented individuals. First established in the Philippines in 2007, Concentrix has since grown to become the LARGEST private employer in the country with the biggest footprint of about 100,000 employees. Known as ICT Philippines’ Best Company and Employer of the Year, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable CX insights. We are committed to going the extra mile in caring for YOU. With a culture that celebrates innovation and unparalleled support for each one’s individuality, our staff is immersed in an environment that’s conducive for their exceptional performance and growth. We are Different by Design. Apply now and #JoinCNXC

Informasi Tambahan Perusahaan Concentrix Philippines

Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran : 15 days
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Dental, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Business (e.g. Shirts)
Lokasi : Quezon City