Adecco Personnel Pte Ltd.

CRM Specialist | Luxury Retail

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Lowongan Kerja Posisi CRM Specialist | Luxury Retail di Adecco Personnel Pte Ltd.


This role will be working within the Omni-Channel team, to plan and deliver tailored CRM strategies across their regional operations to develop customer loyalty & retention, while pursuing high ROI (sales, acquisition, upselling).

Adecco is partnering with a luxury Italian fine jewelry and pieces, and they are looking for a CRM Specialist to focus on their CRM efforts and campaigns for their South Asian operations.

Permanent employment with attractive remunerations and benefits (Basic + AWS + VB)

The Job

  • Define, develop & manage a One-to-One communication program including product-based and delight activities set according to the client’s propensity, needs and culture with the aim to build a strong commercial and tailored relationship with the customer.
  • Implement CRM tools and activities, in compliance with the strategy, involving all relevant central and local actors, and considering cost/benefits.
  • Provide and relay CRM guidelines, training and full support to local teams and stakeholders.
  • Perform project management activities, checking milestones and highlighting issues. (VIC clienteling action plan – a master roadmap for each VIC during a calendar year)
  • Provide analytics and reporting tools to central and local stakeholders. Constantly monitor the results for strategy adjustment and evolution.
  • Provide monthly reports for each store on their activities, mystery shopping results, CRM and retail KPIs.
  • Responsible for all BTL collaterals and festive gifts and hampers

The Talent

  • Proven experience in CRM systems, data analysis, and statistical tools
  • Project Management experience
  • Advanced level of computer literacy in Microsoft packages, especially Excel.
  • Preferably with experience in the luxury industry (high-end fashion and automobiles and hospitality)
  • Excellent communication skills, verbal and written, customer oriented.

Next Step

  • Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
  • Apply through this application or send your resume to [email protected] and in MS Word Copy
  • All shortlisted candidates will be contacted.

Melody Cheng Si Yun
Direct Line: 8028 3632
EA License No: 91C2918
Personnel Registration Number: R21100930

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Manager
Kualifikasi : Sales/Marketing, Marketing/Business Dev
Pengalaman Kerja :
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Sales/Marketing, Marketing/Business Dev / 503, 139

Informasi perusahaan Pemberi Kerja, Adecco Personnel Pte Ltd.

Adecco Personnel Pte Ltd.

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time.Adecco is Singapore’s leading HR solutions partner. For more than 34 years, Adecco provides a comprehensive array of HR solutions and consulting services which includes mid to staff level talent acquisition, contract recruitment, outsourcing, field sales and marketing as well as payroll services. Our teams are specialized in accounting & finance, administration, banking, engineering, healthcare & life sciences, human resources, IT&T, retail & events, sales & marketing, supply chain & logistics and other corporate functions.
Speak with an Adecco consultant to find out how we may be able to help you in your career and life goals.

Informasi Tambahan Perusahaan Adecco Personnel Pte Ltd.

Ukuran Perusahaan : More than 5000 Employees
Waktu Proses Lamaran :
Industri : Human Resources Management / Consulting
Tunjangan dan Lain-lain :
Lokasi : Singapore