Lowongan Kerja Posisi Driver Acquisition Assistant Manager di Grab

DESKRIPSI LOWONGAN KERJA

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles – the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

The Driver Operations team is part of the Country Operations group which is part of the broader Operations group handling end-to-end driver partner quality experiences and back-end operations. Part of the group is also actively involved in all Safety & Fraud related activities.
The Driver Operations team supports all Grab’s business verticals and operations in the Philippines and is responsible for all driver-related aspects of the platform.
As a team, it helps influence the overall strategic direction of the company supporting the top management with driver partners and related management and insights.
The role reports directly to the Head of Driver Acquisition

Get to know the Role

You will be leading and managing overall acquisition-related operations in the Driver Acquisition Team.

Manage and lead end-to-end driver acquisition activities (strategy conceptualization, lead generation, planning, ground execution, and activation).
Build driver onboarding lifecycle — from pre-onboarding to driver activation.
Lead strategic discussions with internal and external partners.
Ensure that driver acquisition journey and training methods are clear and concise, thus resulting in partner riders that are well educated in the system.
Conduct results analysis, process improvement, and tracking and compiling acquisition results trends for high-impact strategic topics.
Advise each department head on the implementation of new processes and provide timely updates to senior management (e.g. strategic analysis, project updates, etc).
Act as liaison with other teams such as brand marketing, local marketing, engagement marketing, etc to identify opportunities for collaborative wins.
Work with the analytics team to build a monitoring system for funnel performance, lead quality, and demographic mix.
Manage direct reports KPI and performance.

The Day-to-Day Activities

Work with internal and external stakeholders to reach driver acquisition and activation targets.
Meet with other departments/business verticals to report current performance and acquisition results.
Define and regularly update team KPI.
Create end-of-week reports.
Conceptualize and execute regular acquisition campaigns.
Support on-ground acquisition activities and work with external vendors to plan and execute acquisition events.
Lead strategic discussions with internal and external business verticals.
Create and update the acquisition dashboard and database.

The Must-Haves

Bachelor’s Degree in Marketing or any related 4-year related course
Strong background in lead generation, multi-funnel acquisition, talent sourcing, or recruiting. Experience with 2-wheel rider acquisition is a plus.
Must be knowledgeable about transport, cars, and the automotive industry preferably knows how to drive.
Very strong communication skills and attention to detail
Proficient in Microsoft/Google productivity tools. Experience within SQL and able to write queries (a huge plus).
Comfortable working on multiple projects and has an agile mindset to adapt to our fast-paced environment and tight deadlines.
Comfortable with ambiguity (i.e. receiving ‘blank sheets of paper assignments.
You are intellectually curious, highly analytical and able to problem solve, think & debate strategically

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Assistant Manager/Manager
Kualifikasi : Services, Customer Service
Pengalaman Kerja : 1 year
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Services, Customer Service / 505, 134

Informasi perusahaan Pemberi Kerja, Grab

Grab is Southeast Asia’s leading superapp. We provide everyday services such as deliveries, mobility, financial services, enterprise services and others to millions of users across the region. More than that, we provide the opportunity for them to have a better life.

And that aspiration starts inside Grab, because we don’t see that hard division between work life and home life – it’s all life, and we believe is should be as good as it can be – for everyone.